Terms of
Service.

Emma AI provides AI-powered voice receptionist, Google review management, and database reactivation services for businesses. The service operates through an integrated platform that handles inbound calls, appointment booking, and automated customer engagement on behalf of your business.

You must be at least 18 years old and authorized to act on behalf of the business subscribing to Emma AI. By agreeing to these Terms, you represent that you have the authority to bind the subscribing business.

• Emma AI is offered on a monthly subscription basis at the current listed price (see our pricing page for details).
• New subscribers receive a complimentary first month. Your payment method is collected at signup but will not be charged until the free trial period ends.
• After the free trial, your subscription will automatically renew each month at the applicable rate unless cancelled before the next billing cycle.
• All prices are listed in Canadian Dollars (CAD).
• Payments are processed through our authorized payment partner, Paddle.com. Paddle acts as the Merchant of Record for all transactions and handles applicable sales tax collection and remittance.

• The free trial period is 30 days from the date of activation.
• You may cancel at any time during the trial without being charged.
• If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method will be charged.

• You may cancel your subscription at any time by contacting us at solutions@solvrixai.com.
• Cancellation takes effect at the end of your current billing cycle. You will retain access to the service until that date.
• No partial refunds are issued for unused portions of a billing cycle unless otherwise stated in our Refund Policy.

• We strive to maintain consistent uptime, but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages, or unforeseen technical issues may temporarily affect availability.
• We are not liable for any losses resulting from service downtime or interruptions.

• You are responsible for providing accurate business information during setup.
• You agree not to use Emma AI for any unlawful, fraudulent, or abusive purpose.
• You are responsible for ensuring that use of an AI voice agent complies with all applicable laws in your jurisdiction, including telecommunications regulations and consumer protection laws.
• You must inform your callers or customers that they may be interacting with an AI agent, where required by applicable law.

• We process customer call data, appointment details, and contact information on your behalf to deliver the service.
• Our handling of personal data is governed by our Privacy Policy.
• You retain ownership of your business data. Upon cancellation, you may request an export of your data within 30 days.

• Emma AI, its branding, technology, and all related materials remain the property of Solvrix AI.
• Your subscription grants you a limited, non-exclusive, non-transferable right to use the service for your business operations during the subscription period.

• Emma AI is provided "as is." We do not guarantee specific business outcomes, call volumes, appointment rates, or revenue increases.
• To the maximum extent permitted by law, Solvrix AI is not liable for any indirect, incidental, or consequential damages arising from your use of the service.
• Our total liability is limited to the amount you paid for the service in the 3 months preceding the event giving rise to the claim.

• We reserve the right to update these Terms at any time. Material changes will be communicated via email at least 14 days before they take effect.
• Continued use of Emma AI after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

For questions about these Terms, contact us at:

Email: solutions@solvrixai.com

Website: solvrixai.com